Refunds & Exchange

At Trend Trove Finds, we're committed to making your shopping experience as enjoyable and straightforward as possible. This commitment extends to our exchange and return policies, designed to ensure your utmost satisfaction with every purchase. Below, you'll find detailed information on how to exchange an item or initiate a return, should you need to.

Exchange

Should you find that your purchase isn't quite right for you, we offer a simple exchange process. Whether it's a different size, color, or an entirely different item you seek, we're here to make the exchange seamless.

Initiating an Exchange: Contact our customer support team within 30 days of receiving your order for an exchange authorization number. Our team will guide you through the process and provide all necessary details.

Condition for Exchange: Items must be returned in their original, unused condition, including all original packaging. Proof of purchase, such as your order confirmation or receipt, is also required.

Exchange Process: Once your exchange is authorized, we'll send you a shipping label and instructions on where to send your item. Items sent back without prior authorization cannot be exchanged.

Completion: After we receive and inspect the item, we'll ship your new item. You'll be notified once your exchange is on its way.

Returns

We understand that sometimes things don't work out. If you're not completely satisfied with your purchase, our returns policy is designed to be hassle-free, ensuring your satisfaction.

Initiating a Return: Contact our customer service team within 30 days of receiving your item to start the return process and receive a return authorization number.

Condition for Return: For a full refund, items must be in their original condition, unused, and in the original packaging. Proof of purchase is required.

Return Process: After receiving your return authorization, you will be provided with a shipping label and detailed instructions for returning your package. Please note returns sent without prior authorization will not be accepted.

Refund Processing: Upon receipt and inspection of the returned item, if all conditions are met, we will process your refund within 10 business days to your original payment method.

At Trend Trove Finds, we value your satisfaction and strive to ensure that every aspect of your shopping experience is seamless and enjoyable. Whether you're exchanging an item or processing a return, we're here to assist you every step of the way.